Here’s a detailed Cookie Policy for ZANO HVAC/R & PLUMBING, covering how cookies are used on the website and mobile app, as well as user options for managing them.

Cookie Policy

At ZANO HVAC/R & PLUMBING, we use cookies and similar tracking technologies to enhance your experience on our website and mobile app. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

By continuing to browse our website or use our mobile app, you agree to our use of cookies as outlined in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They store information about your preferences, interactions, and browsing activities.

Cookies help improve user experience by:

• Remembering your login details and settings

• Enhancing website performance and functionality

• Tracking website usage for analytics

• Personalizing content and advertisements

Cookies may be session-based (deleted when you close your browser) or persistent (stored on your device for a set period).

2. How We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

2.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the basic functionality of our website and mobile app. Without them, certain features may not work.

✅ Authentication and login management

✅ Security and fraud prevention

✅ Service availability and performance

2.2 Functional Cookies

These cookies allow us to remember your preferences and enhance your user experience.

✅ Saving your preferred language and region

✅ Keeping track of service requests and preferences

✅ Enabling chat support and customer service tools

2.3 Analytics and Performance Cookies

These cookies help us understand website traffic, improve functionality, and optimize our services.

✅ Measuring website/app traffic and usage patterns

✅ Identifying how users interact with our pages

✅ Detecting and resolving website errors

We may use third-party analytics services (e.g., Google Analytics) to collect anonymous data on website visits and interactions.

2.4 Advertising and Marketing Cookies

These cookies help us deliver relevant advertisements and track marketing campaign performance.

✅ Showing targeted ads based on browsing behavior

✅ Preventing users from seeing the same ads repeatedly

✅ Measuring the effectiveness of promotional campaigns

Some third-party advertisers may place their own cookies on our website to deliver personalized ads.

3. Third-Party Cookies

We may allow third-party service providers (such as Google, Facebook, and advertising partners) to place cookies on your device when you visit our website. These third-party cookies may collect information about your online activities across different websites and services.

We encourage you to review their respective privacy policies:

• Google Analytics – Google Privacy Policy

• Facebook Ads – Facebook Data Policy

4. How to Manage or Disable Cookies

You have the right to control and manage your cookie settings. Here’s how:

4.1 Browser Settings

Most web browsers allow you to manage cookie preferences, including blocking or deleting cookies. Check your browser’s settings to adjust your preferences:

• Google Chrome: Manage Cookies

• Mozilla Firefox: Manage Cookies

• Safari: Manage Cookies

• Microsoft Edge: Manage Cookies

4.2 Opting Out of Analytics and Advertising Cookies

• To opt out of Google Analytics, visit Google Analytics Opt-Out.

• To opt out of targeted ads, use the following industry opt-out tools:

• Network Advertising Initiative

• Digital Advertising Alliance

4.3 Mobile Device Settings

If you use our mobile app, you can control tracking permissions through your device settings:

• iOS: Settings > Privacy > Tracking

• Android: Settings > Privacy > Ads > Opt Out of Ad Personalization

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page with a revised “Last Updated” date.

By continuing to use our website or mobile app after such updates, you agree to the revised policy.

6. Contact Us

If you have any questions about this Cookie Policy or need further assistance, please contact us:

📧 Email: support@zanohvac.com

📍 Address:  124 E Front Street Hancock NY

📞 Phone: 607-232-1563

Thank you for choosing ZANO HVAC/R & PLUMBING. We value your trust and are committed to protecting your privacy.

This detailed Cookie Policy covers essential aspects of cookies, including their types, purposes, third-party use, and how users can control them. Let me know if you need any modifications! 🚀